Privacy Policy

This Privacy Policy explains how AudioApollo, operated by Synklisi, collects and uses information when you visit audioapollo.com. We have written it to be short and clear.

1. Data controller

Synklisi, located at 44 Panepistimiou, Athens, Greece, is the data controller responsible for personal data processed through this website. For any privacy-related question, contact us at info@synklisi.com.

2. Information we collect

We collect two kinds of information:

Information you provide. If you contact us via email or a contact form, we receive the information you send (name, email, message content). We use this only to respond to your inquiry.

Information collected automatically. If you accept analytics cookies, Google Analytics collects pseudonymous information about your visit: pages viewed, time on site, approximate geographic region, device type, and referrer. IP addresses are anonymized before storage. We do not run advertising, retargeting, or social media tracking on this site.

3. How we use information

We use the information described above to respond to inquiries, understand how visitors use the site, and improve our content. We do not sell or rent personal data, and we do not share it with third parties for marketing.

4. Legal basis for processing

Under the GDPR, we rely on the following legal bases:

• Consent (Article 6(1)(a)) for analytics cookies. You can withdraw consent at any time via the "Cookie preferences" link in the footer.
• Legitimate interest (Article 6(1)(f)) for essential website operation and responding to inquiries you initiate.

5. Cookies

Details about the specific cookies we use and how to manage them are in our Cookie Policy.

6. Sharing and third parties

The only third party that receives data from your visit is Google, which provides Google Analytics. Google processes this data as a data processor on our behalf, under its own privacy commitments.

If you contact us via email, your message is processed by our email provider as part of normal email delivery.

7. International transfers

Google Analytics may transfer data to servers in the United States or other countries outside the European Economic Area. These transfers rely on the EU-US Data Privacy Framework and Standard Contractual Clauses approved by the European Commission.

8. Data retention

Google Analytics retains pseudonymous usage data for 14 months, after which it is deleted automatically. Emails you send us are retained for as long as needed to handle your inquiry and any follow-up.

9. Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (for analytics)
• Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) or your local supervisory authority

To exercise any of these rights, email us at info@synklisi.com. We respond within 30 days.

10. Changes to this policy

We may update this policy when our practices change or when required by law. We will update the effective date at the top. If the changes are substantial, we will notify visitors via a banner on the site.

11. Contact

Questions about this policy or our data practices: info@synklisi.com.